Dr. Livingood is a North Carolina-based company that helps people experience well-being through all-natural health supplements, training, challenges and lifestyle solutions.
Dr Livingood tasked us with creating a bespoke, custom Shopify application to fully integrate with ClickFunnels and ReCharge to make their subscription process more efficient and provide a better customer experience.
They found &beyond through the ReCharge Partner Programme and chose to work with us because of our expertise and experience with custom app development for eCommerce subscription businesses.
Dr Livingood wanted to enhance their user experience and streamline their subscription process for customers coming through ClickFunnels, an online tool for building high-converting sales funnels.
We initially reviewed Dr Livingood’s tech stack and made sure we thoroughly understood their sales process, workflows and customers. Working closely with their tech and marketing teams, we built an app that connected ClickFunnels, Stripe, Shopify and ReCharge through their APIs to generate subscriptions in ReCharge.
We successfully supported Dr. Livingood in creating a better user experience for ClickFunnels subscription customers. The app allowed for seamless subscription account creation and gave customers access to a custom account dashboard.
This helped Dr. Livingood create a stronger connection with customers and, in turn, increase their sales through ClickFunnels.
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“&beyond took the time to understand our business, our flow, our sales process and our customers. They knocked the project out of the park! Together, we are continuing to simplify the tech in the background as we develop new ways to make shopping at our store easier for the customer."
Dr. Livingood continues to build on its success and engages with &beyond on an ongoing monthly retainer.
&beyond has worked on creating efficiencies for Dr. Livingood, such as: integrating Shopify with Avalara (tax compliance software), improving product stock handling, refining their member’s area, and providing ongoing technical support.
With their existing systems connected more efficiently, Dr. Livingood’s customers have a better user experience, and the company has optimised cost and time savings.