Milksta-orange
Success stories

Milksta

Milksta is an international online drinks business. They provide natural, decaf and vegan lactogenic drinks for nursing mothers.

Milksta tasked us to build them a new custom eCommerce website to help them increase sales, lifetime value and customer engagement.

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Why us?

Milksta has ambitious growth targets. After appearing and successfully securing investment on Dragon’s Den they were referred to us by the Recharge Partner Programme to provide web development for their new eCommerce store and create subscription functionality for their valued customers.

We were given four clear objectives:

  • Drive more sales
  • Increase customer engagement
  • Increase customer lifetime value (LTV)
  • Meet tight turnaround deadlines
They chose to work with &beyond because of our experience and expertise in delivering optimised eCommerce websites and providing ReCharge integration as well as our ability to deliver projects of this scale on time and within budget.

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Our approach

Our initial approach was to understand Milksta’s current market position, understand the goals of their business and the goals of their customers.

We reviewed Milksta’s existing technology stack and investigated how their website functioned in Shopify and with their other third-party integrations.

Working closely with their international internal and external teams, we used designs provided by their team to create an optimised custom website in Shopify and integrated it with Recharge to allow for customer subscription functionality. We also built branded customisable landing pages to support their targeted marketing campaigns and drive sales.

Their project featured:

  • Customers account and subscription functionality so customers could view their orders, and change their subscription package
  • A fully optimised eCommerce website with exceptional customer experience
  • Fully customisable landing pages to support marketing activity and drive sales
  • Meeting tight deadlines and launching on time and within budget
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The results

We successfully supported Milksta in launching a fully optimised eCommerce site with subscription functionality and delivered the project on time and within budget.  

The new website delivers an exceptional customer experience, helps drive sales and increases customer LTV. The site now reflects their leading position in the market and allows their marketing team to customise the site and landing pages to drive sales.

Milksta

Watch the video

Lian Delos Reyes CEO of Milksta commented:

“James and his team are very responsive and adaptable. They are open to feedback and they are great at what they do. If anyone is looking for a website development and digital marketing agency I would highly recommend them.”

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The future

Building on this momentum, Milksta is ready and looking forward to continuing expansion. 

“Thank you for the amazing support given for the project, we appreciate you and the team for making this happen. The collaboration between you and Milksta has been awesome. Look forward to collaborating again very soon!” 

Steve Tan - CEO Super Tan Brothers

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